privacy policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures we use to ensure the confidentiality of your information. Finally, it defines your options regarding the collection, use, and disclosure of personal data. By visiting our site directly or via another website, you agree to the practices described in this policy.

1. Data Collection

We may collect your information if you wish to order a product from our website.

We collect, store, and process your data necessary to complete your purchase on our site, handle potential future requests, and provide you with our available services. We may collect personal details including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and provide services and information you request. Additionally, we use this information to manage your account, verify financial transactions, audit data downloads, identify website visitors, develop site layout/content, and customize the site for users. We may also use your data for demographic research and marketing purposes. If you do not object, we may contact you via email with product and service updates. If you prefer not to receive promotional messages, you can unsubscribe at any time.

We may share your name and address with a third party to deliver your order (e.g., delivery agent or supplier).

We may store details of your current order for security reasons, but they will not be retrieved directly. By logging into your account, you can access your order information and manage your address details. You must keep this information confidential. We are not responsible for misuse unless it is our fault.

2. Use of Personal Data for Surveys and Marketing

Your personal data may be used for surveys and marketing research for statistical purposes while ensuring full confidentiality. You have the right to opt out at any time. We do not disclose survey responses or your email unless you explicitly choose to participate in a competition.

We may send you information about our website, products, offers, and partner services. If you do not wish to receive such information, click "Unsubscribe" in any of our emails, and we will stop within 7 business days.

We may also use anonymous browsing data to analyze user behavior and may share non-identifiable data with third parties, such as publishers.

3. Competitions

For any competition, we use data to notify winners and promote our offers. Detailed terms for each contest will be provided individually.

4. Third Parties and External Links

We may transfer your information to group companies or agents to help with services under this policy. For example, we may use a third party for deliveries, payment processing, statistics, marketing, or customer support. In case of a company sale, databases may be transferred. We do not sell or share your personal data with third parties unless required by law or under this policy. We are not responsible for privacy policies of third-party websites linked to ours.

5. Cookies

Cookies are not required to browse the site but are necessary for certain functions like the shopping cart. Cookies identify your computer to improve your experience. They do not store personal or harmful information.

We use Google Analytics to understand how users interact with our site. This may involve storing anonymous data on U.S.-based servers. You may disable cookies, but doing so may limit site functionality.

6. Security

We use proper security protocols to prevent unauthorized access, loss, or destruction of your data. We store your information on a secure server, use firewalls, and encrypt payment details (e.g., SSL). However, we cannot guarantee 100% protection and recommend not sending card details via unencrypted communication.

7. Your Rights

You have the right to access your personal data and request corrections for any inaccuracies, free of charge.

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